Problem:
After migration DB in Oracle 11g, we found out problem with backuping DB over Veritas Netbackup.
In Alert log we saw message likes this :
ORA-07445: exception encountered: core dump [strcpy()+16] [SIGSEGV] [ADDR:0x12][PC:0x3E16079190] [Address not mapped to object] []
On oracle metalink we found that:
The latest version of Netbackup is not compatible with 11gR2
we have client version 6.5.2 which was not supported for 11gR2
also you can read it in this article :
Document ID: 337527
RMAN-10038 error when attempting to backup Oracle version 11.2 using NetBackup 6.x.
URL: http://support.veritas.com/docs/337527
Solution:
We download Veritas Netbackup client patch 6.5.5 , for linux Red hat. you need to download this patches: (You should extract these patches in a same location for avoiding install problem)
NB_CLT_6.5.5_337786.tar
NB_6.5.5.linuxR_x86_337780.tar
NB_JAV_6.5.5_337809.tar
Also you should download this patch:
NB_6.5.5_ET1940073_1_346033.zip(Bug fixing patch for oracle , netbackup version 6.5.5)
install instruction for this bug : http://seer.entsupport.symantec.com/docs/313221.htm
After applying this patch problem resolved
